Privacy Policy

Last Updated: 01/08/2025

1. Introduction

Welcome to EduOnline (“we,” “us,” or “our”), a government-recognized online skill training platform in collaboration with BSDC (Bharat Skill Development Education & Training). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (www.eduonline.co.in) or enroll in our courses.

By accessing our platform, you agree to the terms of this policy.

2. Information We Collect

A. Personal Information
  • Name, email, phone number, and address.
  • Educational qualifications (for course eligibility).
  • Payment details (processed securely via third-party gateways; we do not store card details).
  • Government ID proofs (if required for certification).
B. Automated Data
  • Cookies & Analytics: IP address, browser type, device information, and usage patterns (e.g., pages visited).
  • Session Data: Login timestamps, course progress, and interactions with instructors.
C. User-Generated Content
  • Assignments, assessments, and forum discussions.

3. How We Use Your Data

  • Process enrollments and issue government-recognized certificates.
  • Personalize learning experiences and send course updates.
  • Improve our platform’s functionality and content.
  • Comply with legal/regulatory requirements (e.g., BSDC certification audits).
  • Send promotional offers (with your consent; opt-out anytime).

4. Data Sharing & Disclosure

  • BSDC: For certification verification.
  • Instructors/Trainers: To facilitate courses.
  • Payment Processors: Razorpay, PayPal, etc., for transactions.
  • Government Authorities: If legally required.

Note: We never sell your data to third parties.

5. Data Security

  • Encryption: SSL/TLS for data transmission.
  • Secure servers: With restricted access.
  • Regular security audits.

However, no online platform is 100% secure. Users are responsible for keeping login credentials confidential.

6. Your Rights

You may:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Request certificate verification details.

Contact us at info@eduonline.co.in for requests.

7. Third-Party Links

Our website may link to external sites (e.g., payment gateways). We are not responsible for their privacy practices.

8. Policy Updates

We may revise this policy periodically. Changes will be posted on this page with an updated “Last Revised” date.

9. Contact Us

  • Email: info@eduonline.co.in
  • Helpline: +91-7908907139
  • Address: Bharat Skill Development Centre, Purba Bardhaman, West Bengal, India - 713142